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Directory vs Personal Contacts
Directory vs Personal Contacts

Directory contacts come from us, personal contacts come from you.

Katie Knepple avatar
Written by Katie Knepple
Updated over a week ago

"Directory Contacts" and "Personal Contacts" are the two types of contacts available through your subscription. In this article, we will lay out the difference between the two and the features available.

Directory Contacts

Also known as Agency Access Contacts, these come from the database to which you are subscribed. These contacts are located in the Directory and Lists section of your account. Our Research Department updates these contacts daily, made available to members every night at 9 pm EST. All contacts and companies are updated several times a year. Our research Department makes hundreds of updates a day, making it tens of thousands a year. The Agency Access database is one of a kind and the most comprehensive in the industry.

Directory Contacts can be added to any list within the Lists section. You can also add these contacts to any of your "Tags" within the database.

Personal Contacts

Contacts that you have personally imported can be located in the "My Contacts" section of your account. These contacts are account-specific and must be updated by the member. Your personal data will always stay private to you.

You cannot add "Personal Contacts" to a Directory or Handpicked List; however, you can "Tag" them. Tagging your personal contacts allows you to narrow down to smaller, more specific groups with ease.

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